Comments on: Phillips VoIP 321 – Windows 7

By: voip

voip — Wed, 23 Feb 2011 04:11:57 +0000

Thanks for the great information. Very helpful.

By: Matthias

Matthias — Wed, 17 Feb 2010 17:33:31 +0000

Hey,

thank you very much for this simple to use manual!
Worked the first time!!!

Matthias

By: pablo toledo

pablo toledo — Mon, 08 Feb 2010 14:00:36 +0000

all set and working!!! at last.
thank you
from chile

win7,voip321 for vista, skype 4.1

By: Andrea

Andrea — Tue, 02 Feb 2010 08:10:04 +0000

Don’t know if you have tried this, but I had the exact same exclamation – I had tried everything. I then unplugged it from the USB hub and plugged it DIRECTLY into the USB on CPU and it has worked ever since!

By: stephen

stephen — Thu, 28 Jan 2010 18:56:20 +0000

I have been fighting with this problem ever since I got win 7. I have tried everything – I even bought that extra usb PSI card and the works. I have tried your solution and it still does not work. Phillips VOIP321 in device manager is shown with yellow exclamation point and in my sound devices options it is not shown at all to choose. Any other ideas?

By: sqlee

sqlee — Wed, 27 Jan 2010 10:08:47 +0000

Thx CA RO that was very handy

By: James

James — Sun, 03 Jan 2010 16:41:58 +0000

Also got this working with Windows 7 64 bit. Had to use the VIA VT6212L chipset and then got an error message saying “Please upgrade your operating system”. Then right clicked on the VOIP 321 shotcut and clicked “Troubleshoot compatbility”. Followed the wizard and then everything seemed to work.

By: majones

majones — Tue, 01 Dec 2009 22:43:24 +0000

The solution is to fit a VIA VT6212L chipset PCE card. This achieves a 100% reported success rate with Vista, and works for me with Windows 7 64bit if I install using CA RO’s instructions. In the UK, I got the card for £2.95 including postage via ebay.

By: Joe

Joe — Fri, 27 Nov 2009 01:28:48 +0000

Also do this:
Right Click VIOP Icom, click troubleshoot compatibility, click troubleshoot program.
if your problem is listed ( mine was ) windows 7 will try to fix it (it fixed my problem).

By: georg fongern

georg fongern — Wed, 18 Nov 2009 17:02:15 +0000

I did all the steps mentioned above. The SKYPE-Options menue Audio doesn´t reckognize VOIP neither as microphone nor as loudspeaker… ???

By: CA RO

CA RO — Sun, 15 Nov 2009 11:07:17 +0000

Did you try right click on Voip321, and choose Property > Compatibility, this option exists since Windows XP.

By: Jill

Jill — Sun, 15 Nov 2009 04:08:58 +0000

I have tried to use the phillips voip 321 phone with windows vista but I cannot get it working. When I try to change the compatability it doesn’t come up with Vista as an option even though i am on Vista Premium. Why would this be?
regards
Jill

By: CA RO

CA RO — Mon, 02 Nov 2009 16:17:01 +0000

Try to change USB port? I encountered the same issue, no device recognized (no line in) recently, I tried to change the USB from a hub to a real USB port, and it worked

By: Emily

Emily — Sat, 31 Oct 2009 20:03:09 +0000

hello, I initially have the same problem, but thanks to you I solve that. But now i just cant talk via Skype, the Skype does not recognice a sound device (i went to audio configuration in skype, and i have none line in!!)
Can you help me? I have install the Voip for vista (in vista SP compatibility) and the skype v4.1! Thanks

By: dutchy

dutchy — Sun, 25 Oct 2009 15:51:47 +0000

After wrestling for a few days with ‘incompatible’ software in Windows 7 I came across your solution. Absolutely fantastic. Phone worked in 2 seconds. Many thanks

By: CA RO

CA RO — Mon, 19 Oct 2009 11:31:09 +0000

Try to change compatibility mode?

By: caiopessoa

caiopessoa — Mon, 12 Oct 2009 01:57:58 +0000

Windows Vista and VOIP 321 are incompatible,and i canot used this